With the extensive number of product lines in our global components manufacturing, plus the depth and breadth of our unique products and processes, we strive to maintain constant communication between our multiple quality control offices.
Our quality control officers communicate daily. These comprehensive correspondences are digitally tracked and shared. Their QC procedures are applied from the design stage to the final production and distribution stage. Initially drafted by the project engineer, each QC procedure must then be approved by both the engineering manager and the quality assurance manager before it is uploaded to the cloud. Once the QC criterion has been uploaded to our cloud, the quality assurance engineers in Lakewood and Asia can access and implement it.
We always make sure that everything is backed up and stored in the cloud. That way, when the inspector goes to the factory, he/she can pull down the most recent criteria and use them to perform a quality control inspection on all parts that have been manufactured.
Once the inspector has completed the inspection he/she prepares a comprehensive report that is uploaded into the cloud. Therefore, if an issue arises, later on, we can easily access the inspection report and see what happened as we assess root cause.
During the inspection process, the inspector randomly selects products from the container. All inspection results are recorded in templates at a mobile station and marked as either pass or fail. The inspector reviews all key attributes of the product including dimensions, finish, function, and the material used in the production of the products.
All approved parts are moved to a stocking location, while a notice is sent out to receiving, quality control, and purchasing groups in case of rejection. A comprehensive rejection report is written and submitted to the respective quality control team.