Dear Valued Customer,
As a leader in the food service hardware and plumbing markets, we are dedicated to helping you achieve your business goals. Our commitment to customer service, knowledgeable support, and superior products are just a few ways in which we strive to be your first choice.
The global transportation sector over the past 12 months, has implemented consistent container cost increases that are in the range of 5 to 7 times higher than typical costs in early 2020. This is due to limited space and availability on vessels and flights and ongoing COVID protocols that further exasperate the supply of all transportation methods and lead times.
All indications from our partners within the logistics community is the average cost will continue to climb over the next few months with potential average container cost reaching as high as 10X or more for remainder of 2021 and moving into 2022.
We have been working tirelessly to combat this and have taken significant increases during 2020 and 2021 and as such we are forced to implement a Temporary freight surcharge to all our shipments effective September 15, 2021. This surcharge will be 12% of total value of items shipped, excluding taxes, tariff and freight. There will be a separate line added to invoice and included in the total. Our business cannot absorb these dramatic container costs increases and we need to share a portion of these costs with our customers. This freight surcharge is temporary and will be monitored monthly and adjusted accordingly as container costs increase/decrease.
If you have any questions, please connect with your local Business Development Manager or Customer Service Representative who can help you. Thank you for your continued support of Component Hardware and we look forward to growing together.